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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Engle

March 11, 2026

5  out of  5
rating by Brian Engle
"I cannot speak highly enough of my agent, Natalie, who was fully knowledgable, efficient, and skillful in her handling of my insurance while at the same time being kind, considerate, and patient in her dealings with me. In this way, Natalie was the best of both worlds and I am most impressed as well as grateful for her superb handling of my new policies. Please accept my highest recommendations for Natalie. I would suggest that she be the model for State Farm agents, as she does everything in the absolute best way."
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Kelly McDole

March 11, 2026

5  out of  5
rating by Kelly McDole
"I have been using State Farm for our residents rental insurance. I recently decided to cancel my insurance with Farm Bureau. I am so glad I did! Natalie saved me $400 on my policy!"
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jonathan cress

March 9, 2026

5  out of  5
rating by jonathan cress
"I had the absolute best experience this morning with the agents at State Farm Louisville! Very helpful, understanding, and made me feel welcomed and at home! I want to thank these particular representatives! Abby, Jennifer, and Gail for their amazing support and superior customer service! Abby ran my quote and done an amazing job through and throughout the process. Thank you guys, you’ve definitely earned my customer service!"
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Brittany Sherman

March 9, 2026

5  out of  5
rating by Brittany Sherman
"Christina Gant is professional and goes above and beyond to assist their policyholders."
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Russ Cloyd

March 4, 2026

5  out of  5
rating by Russ Cloyd
"Great Experience!!! Glad I made the switch!!"
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Amber Hartell

February 10, 2026

5  out of  5
rating by Amber Hartell
"Cindy was great. She not only made sure I had the right coverage for my vehicles and house. She also made sure my son and I were covered."
We responded:
"Amber, thank you for sharing your experience with Nick! We greatly appreciate you letting us be your good neighbor."
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Jessica Hoffman

February 9, 2026

4  out of  5
rating by Jessica Hoffman
"Update as of 2/9/2026: I must amend my original five star review as it was not disclosed to me that I was automatically enrolled in drive safe and save. I did not agree to nor ask for drive safe and save and no one explained to me or detailed what that would encompass or include. I do not want nor need my driving patterns monitored by my car insurance company. When I called, this resulted in a increase in my policy of $12 per month. Making the savings I created by switching to State farm significantly less (went from a savings of $60 a month to $47). The savings is still worth it and the policy is still better. And while it likely wasn't purposefully deceptive, it is absolutely frustrating. I hope that in the future, State Farm will be honest and transparent with new policy holders and ASK if they want to be a part of Drive Safe and Save and then explain, thoroughly, what that means...what it entails and what savings it creates. Original review: I switched my auto and renters insurance from progressive to state farm, and I'm thrilled with the results. After progressive raised my auto insurance premium by 60/month because of one minor accident under $2k, my first in over a decade, I shopped around. Zach, state farm, and this office not only treated me fairly, they gave me better coverage for less!! My auto liability doubled, uninsured motorist coverage increased, and both collision and comprehensive deductibles dropped from $2k to just $500. Roadside assistance is included, which I didn't even have before. Even better, my renters insurance is $12/month with state farm vs $22/month with progressive. Overall, my six month auto premium is hundreds less while the protection is clearly stronger. Bottom line: better coverage, lower deductibles, and a lower price - plus fair treatment after a minor incident. I'm very glad I made the switch. Highly recommend this state farm office and team, especially Zach!"
We responded:
"Jessica, I’m so glad Zach was able to help you and really explain all your options. It’s so important to us that you’re covered with the right coverage! Welcome to the agency! Tracy Tracy Blair Haus State Farm Agency "
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nathaniel maddox

February 6, 2026

5  out of  5
rating by nathaniel maddox
"Natalie was great answered all my questions in a way I understood. Made everything quick and seamless. Plus saved me close to $100 a months. Couldn't recommend them enough."
We responded:
"Nathaniel, We appreciate you and look forward to helping you with your insurnace and financial services. Natalie is a great agent and goes above and beyond to help our customers!! Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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Cheryl Gift

February 4, 2026

5  out of  5
rating by Cheryl Gift
"Excellent Service by Natalie Bodder! She was warm & friendy, yet very professional. She went above & beyond to help me! I’m looking forward to working with her!"
We responded:
"Cheryl, Thank you so much for your comments. Natalie will be thankful to know how much you enjoy being at our agency. We look forward to working with you in the future. Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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lee zorn

February 2, 2026

5  out of  5
rating by lee zorn
"Been with them for decades. Never had a hiccup! Great service."
We responded:
"Lee, Thank you for your loyalty. It’s always a pleasure to help you with your insurance and financial services. We appreciate you so much. Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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gaming with KA

January 29, 2026

5  out of  5
rating by gaming with KA
"The best customer service I have ever seen from an insurance company, Maddy Was a really nice lady very nice To deal with I will be Stay with them for lifetime and if you call to get insurance or have any questions, talk to Maddy She will take care of you never leaving them. Very nice insurance company and their prices are really nice."
We responded:
"Wow, thank you for your comments. Maddie will be so excited to see that her hard work is being noticed by our customers. We look forward to working with you in the future and appreciate your business. Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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moe

January 24, 2026

5  out of  5
rating by moe
"very professional group with patience are trying to help and lower down the qoute with very good coverage. Abbey was the specialist that took care of my case with patience and professionally. I highly recommend her to whoever is looking for a great deal for purchasing auto and home insurance."
We responded:
"Moe, Thanks for the kind words. Abbey is such a great Team Member and she goes above and beyond to help our customers. We appreciate your business and look forward to working with you in the future. Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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STEVE SMITH

January 23, 2026

5  out of  5
rating by STEVE SMITH
"Natalie was a great help. In the process of buying our first home we were able to get car insurance and home insurance not only for a good price but with 2 days of submitting an online application. Thank you Natalie for being so responsive and helpful!"
We responded:
"Steve, Congratulations on purchasing your first home. That’s an amazing milestone. We’re so thankful that you let us be a part of your success. We look forward to working with you in the future and protect protecting your family! Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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Doggie

January 22, 2026

5  out of  5
rating by Doggie
"They won't let me do more than 5 stars. Maddy is a goat!!! I love everyone at this agency. They always provide the best service and quality results! 6 stars!"
We responded:
"Thanks so much!! Our team loves reading these reviews! Maddie goes above and Beyond to help customers. Thank you, and we appreciate your business. Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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nathaniel spencer

January 20, 2026

5  out of  5
rating by nathaniel spencer
"Amy was great. Helped me through several needs and her email and text responses were excellent and prompt. Kind ,courteous and patient with me. Overall top notch service. Thank you!"
We responded:
"Nathaniel, Thank you so much for the kind words. We tried to give excellent customer service and it’s great when a customer lets us know and gives feedback. We look forward to working with you in the future. Thanks, Tracy Tracy Blair Haus Insurnace Agency"
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Kyla McDowell

January 20, 2026

5  out of  5
rating by Kyla McDowell
"The ladies at Tracy Haus State Farm are all so very nice. They always treat me with respect and kindness whenever I call in. They also have done everything possible to get me the best quotes. Thanks ladies."
We responded:
"Kyla, I’m so excited that you love our team! They are the best and always love working with our customers! They will all be so excited to see your review! Thanks for your business and please let me know if we can help! Thanks, Tracy Tracy Blair Haus Insurnace Agency "
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Bryan Arnols

January 16, 2026

5  out of  5
rating by Bryan Arnols
"Quick and easy to initiate my claim"
We responded:
"Bryan, Thanks for letting us know that your claim process went so smooth! We appreciate you and are here to help! Thanks, Tracy Tracy Blair Haus State Farm Agency"
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Carl Brady

January 16, 2026

5  out of  5
rating by Carl Brady
"Abbey was super knowledgeable and polite in getting us quotes for our home and auto insurance. She also tried every way possible to get us the best rate and explained everything to us about the beacon. I also talked with Maddie about some questions about the beacon, and she was very thorough and polite about everything I asked about. I would recommend to anyone to call them and talk to them about what they have to offer at State Farm! Do yourself a favor and give them a call about your home or auto insurance. They will surprise you in the most positive way possible!"
We responded:
"Carl! We really appreciate your kind words! Abbey and Maddie do a great job and I’m glad to hear the process went so smooth. Tracy Tracy Blair Haus State Farm Agency "
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Sai Kishore Kandalam

January 16, 2026

5  out of  5
rating by Sai Kishore Kandalam
"Maddy and team helped me to understand my quotes and adjust the quote according to my needs. I will definitely recommend."
We responded:
"Sai, The team will be excited to hear your feedback! We love working with our customers and protecting what matters most! Thanks, Tracy Tracy Blair Haus State Farm Agency "
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Blake Townsend

January 13, 2026

5  out of  5
rating by Blake Townsend
"Very professional and knowledgeable. Highly recommend."
We responded:
"Thank you, Blake! I'm happy to know you found our service professional and knowledgeable. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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M R

January 13, 2026

5  out of  5
rating by M R
"Vicky and Amy with State Farm (Tracy Blair Haus) specifically very helpful to get me started with my own coverage. Both very prompt and great communication…"
We responded:
"Thank you for your review! I'm happy to hear that Vicky and Amy were able to assist you effectively with your coverage. Their dedication to prompt and clear communication is something we truly value. If you have any further questions or need assistance, feel free to reach out anytime!"
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王宇浩

January 12, 2026

5  out of  5
rating by 王宇浩
"As foreigner, I was so happy that my friend recommended Maddy and State Farm. Right off the bat, they gave us a super warm welcome, explained everything clearly, and offered honest advice. So I can get my car insurance sorted at a really sweet deal – the whole process was smooth, quick, and super friendly. Thanks for your help Maddy!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Maddy and our team made you feel welcome and provided clear and honest advice. It's wonderful that you found the process smooth and friendly. If you ever need anything else, feel free to reach out!"
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Jennifer Hunt

January 10, 2026

4  out of  5
rating by Jennifer Hunt
"Zack was great to work with. He stayed in contact & made sure I understood everything. Great prices & plans, will definitely recommend l."
We responded:
"Thank you for your feedback, Jennifer! I'm happy to hear that Zack provided you with excellent service and clear communication. It's wonderful that you found our prices and plans appealing. If you have any more questions or need assistance, feel free to reach out anytime!"
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Shawn Hayden jr

January 9, 2026

5  out of  5
rating by Shawn Hayden jr
"Tracy has a great team. They go above and beyond for their customers. Easy to work with. Understanding. Great people."
We responded:
"Thank you, Shawn! I'm happy to hear that you find our team easy to work with and understanding. We strive to go above and beyond for our customers. Let us know if there's anything else we can assist you with!"
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John A Yates

January 9, 2026

5  out of  5
rating by John A Yates
"Maddy was absolutely amazing very knowledgeable and compassionate to my needs. Thanks Maddy"
We responded:
"John, thank you for your wonderful feedback! I'm happy to hear that Maddy provided you with knowledgeable and compassionate service. If there's anything else we can assist you with, feel free to reach out!"